I have more than one discount code. Can I combine them?
Unless otherwise specified, discounts and promotional offers cannot be combined. The exception would be gift cards. If you need help using a gift card and a promo code, please reach out!
I can't find my custom portal. Is it in my account?
Your portal is a specific link that we would've emailed you. It is not linked from your customer account. Please look for an email from projects@daregiftboxes.com or reach out to us for help!
Do I need to make an account to place an order?
Nope! Making an account does make it easier for you to track which gifts you've sent to whom, but it's not required.
Can you ship to multiple addresses?
Sure can! Simply add the items you'd like to your cart and in the pop-out cart drawer, select "Ship to Multiple Addresses." If you have more than 10, you can also reach out and we'll share a spreadsheet that you can use if you'd rather that. Contact us to learn more!
Do you ship internationally?
Yes! The buyer is responsible for customs fees. If you don't see your country listed at checkout, just contact us! hello@daregiftboxes.com
Can I expedite the shipping?
If you select Next Day Air or Priority Mail Express, we will package your order ASAP. If you're in a time crunch, give us a call or send a message to see if we can get it out sooner .
What's your return policy for damaged or incorrect items?
We stand behind a full satisfaction guarantee. If you're not happy with your purchase, please contact us within 30 days of delivery to request a refund or exchange. If we ever have a shortage of an item, we will include a product substitution of a similar type + value.
If there's a sale, can I get a previous order discounted?
Sorry, but we’re unable to apply promotions to orders that have already been placed.
Can I add custom branding or personalized messages?
You can upload your logo file and we'll print it on your gift overlay at no extra charge. Your personalized message will also be handwritten on a card. If you'd like to get set up with more customized or branded gifts for your organization, we'd love to chat. Find more details here or set up a quick discovery call.
Can I get help choosing a gift?
Please message us in our chat and we'd love to help!
Can I customize a gift box to swap out some of the products?
Absolutely. Please reach out through the chat box or our contact page. We can customize any box. If we ever have a shortage of an item for a gift box, we will include a product substitution of similar value.
What is your shipping policy?
We try to ship in 24–48 business hours of your order. Items are either shipped through USPS or UPS. You can select the method of shipment at checkout.
